FAQs

Lanai Bright

  • What are my payment options?

    We offer a variety of payment methods for your convenience. These include cash, personal checks, and all major credit cards such as AMEX, Visa, MasterCard, and American Express.
  • Is a deposit required?

    Yes, we require a 50% deposit to secure your installation appointment. The remaining balance is due upon completion of the installation.
  • Is your lighting system high voltage?

    No, our lighting system operates on low voltage. The average power consumption is approximately 24 volts, ensuring energy efficiency and safety.
  • How do I control the lights on my Lanai Bright LED lighting system?

    It is remote-controlled, dimmable, and offers over 1 million color options. Many customers also use a third-party smart app that allows you to set on/off timers, sync lights to music, create custom color sequences for special occasions, and access many other features. Our installation team will help you connect the app and guide you on how to use it if you choose.
  • How long does an average installation typically take?

    Our experienced team typically completes an average installation within one business day, minimizing disruption to your schedule.
  • Is your company licensed and insured?

    Yes, our company is fully licensed and insured. Our license number is EC13009286, ensuring that you are working with a qualified and reputable service provider.
  • Do I need to be home during installation?

    Although your presence is not required during the installation, you will need to be present at the end if you would like us to assist you with using the app.